Sai Krishna Pets & More (Bow Bow to Meow Meow)
We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how we and our affiliates collect, use, share or otherwise process your personal information through our website “ “.
By visiting the Platform, providing your information or availing our product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the terms of use and the applicable service/product terms and conditions. If you do not agree, please do not access or use our Platform.
COLLECTION OF YOUR INFORMATION:
When you utilise our Platform, we collect and retain the information you provide from time to time. Typically, you can explore the Platform without revealing your identity or personal information. However, once you provide us with personal information, you are no longer anonymous to us. We indicate which fields are mandatory and which are optional where possible. You always have the option to refrain from providing information by choosing not to use a particular service, product, or feature on the Platform.
We may track your buying behaviour, preferences, and other information you voluntarily share on our Platform. This information is used for internal research into our users’ demographics, interests, and behaviour, with the aim of better understanding, protecting, and serving our users. It is compiled and analysed in an aggregated form. This data may include the URL you arrived from (whether it’s on our Platform or not), the URL you go to next (whether it’s on our Platform or not), your computer’s browser information, and your IP address.
We collect personal information (such as email address, delivery address, name, phone number, credit card/debit card details, and other payment instrument details) when you create an account or make transactions with us. While some sections of our Platform can be browsed without registration, certain activities (like placing an order or accessing our online content or services) require registration. We may use your contact information to send you offers.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us information about your activities or postings on the Platform, we may collect and store such information in a file specific to you.
We use your personal information to provide the products and services you request. If we use your personal information for marketing purposes, we will provide you with the option to opt out. We use your personal information to assist sellers and business partners in order processing, enhancing the customer experience, resolving disputes, troubleshooting issues, ensuring a safe service, collecting payments, assessing consumer interest in our products and services, informing you about online and offline offers, products, services, and updates, customising and enhancing your experience, detecting and protecting against errors, fraud, and other illegal activities, enforcing our terms and conditions, and as otherwise described to you at the time of information collection.
With your consent, we may access your SMS, contacts in your directory, location, and device information. We may also request your PAN, GST Number, government-issued ID cards/number, and Know-Your-Customer (KYC) details for several purposes, including eligibility checks for specific products and services, issuing GST invoices for your business needs, enhancing your experience on the Platform, and providing access to products and services offered by us, sellers, affiliates, or logistic partners. Please note that your access to these products/services may be affected if you do not provide consent.
In our ongoing efforts to enhance our product and service offerings, we and our affiliates collect and analyse demographic and profile data regarding our users’ activities on our Platform. We use your IP address to identify and diagnose server issues and administer our Platform. Your IP address is also used to identify you and gather broad demographic information.
2.COOKIES:
We use data collection devices such as ‘cookies’ on specific pages of the Platform to analyze web page flow, assess promotional effectiveness, and enhance trust and safety. ‘Cookies’ are small files placed on your hard drive to aid in providing our services. These cookies do not contain your personal information. Some features are only available with the use of ‘cookies.’ Cookies also allow you to enter your password less frequently during a session. Cookies can provide information tailored to your interests. Most cookies are ‘session cookies,’ meaning they are automatically deleted from your hard drive at the end of a session. You are free to decline/delete our cookies if your browser permits, but this may limit your access to certain features and require more frequent password entry during a session. You may also come across ‘cookies’ or similar devices on certain pages of the Platform placed by third parties. We do not control the use of cookies by third parties. We use cookies from third-party partners like Google Analytics for marketing and analytical purposes. Google Analytics helps us understand how our customers use the site. You can read more about how Google uses your Personal Information here: [Google Privacy Policy URL]. You can opt out of Google Analytics here: [Google Analytics Opt-out URL].
3.SHARING OF PERSONAL INFORMATION:
We may share personal information with our corporate entities and affiliates to provide their products and services. These entities and affiliates may share such information with their affiliates, business partners, and other third parties to offer their products and services, and may market to you as a result, unless you explicitly opt out.
We may disclose your personal information to third parties, such as sellers and business partners, when it is required to provide access to our products and services, fulfill orders, enhance your experience, gather feedback on products, collect payments, comply with legal obligations, conduct market research or surveys, enforce our Terms of Use, facilitate marketing and advertising activities, analyse data, provide customer service, prevent, detect, mitigate, and investigate fraud or illegal activities related to our products and services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.
We may disclose personal information if required by law or in good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes. We may disclose personal information to law enforcement agencies, third-party rights owners, or others in good faith belief that such disclosure is reasonably necessary to enforce our Terms of Use or Privacy Policy, respond to claims that an advertisement, posting, or other content violates the rights of a third party, or protect the rights, property, or personal safety of our users or the general public.
We and our affiliates may share/sell some or all of your personal information with another business entity in the event of a merger, acquisition, reorganisation, amalgamation, or restructuring of our business. In such cases, the new entity will be required to follow this Privacy Policy with respect to your personal information.
“When you utilise our Platform, we collect and retain the information you provide from time to time. Typically, you can explore the Platform without revealing your identity or personal information. However, once you provide us with personal information, you are no longer anonymous to us. We indicate which fields are mandatory and which are optional where possible. You always have the option to refrain from providing information by choosing not to use a particular service, product, or feature on the Platform.
We may track your buying behaviour, preferences, and other information you voluntarily share on our Platform. This information is used for internal research into our users’ demographics, interests, and behaviour, with the aim of better understanding, protecting, and serving our users. It is compiled and analysed in an aggregated form. This data may include the URL you arrived from (whether it’s on our Platform or not), the URL you go to next (whether it’s on our Platform or not), your computer’s browser information, and your IP address.
We collect personal information (such as email address, delivery address, name, phone number, credit card/debit card details, and other payment instrument details) when you create an account or make transactions with us. While some sections of our Platform can be browsed without registration, certain activities (like placing an order or accessing our online content or services) require registration. We may use your contact information to send you offers.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us information about your activities or postings on the Platform, we may collect and store such information in a file specific to you.
We use your personal information to provide the products and services you request. If we use your personal information for marketing purposes, we will provide you with the option to opt out. We use your personal information to assist sellers and business partners in order processing, enhancing the customer experience, resolving disputes, troubleshooting issues, ensuring a safe service, collecting payments, assessing consumer interest in our products and services, informing you about online and offline offers, products, services, and updates, customising and enhancing your experience, detecting and protecting against errors, fraud, and other illegal activities, enforcing our terms and conditions, and as otherwise described to you at the time of information collection.
With your consent, we may access your SMS, contacts in your directory, location, and device information. We may also request your PAN, GST Number, government-issued ID cards/number, and Know-Your-Customer (KYC) details for several purposes, including eligibility checks for specific products and services, issuing GST invoices for your business needs, enhancing your experience on the Platform, and providing access to products and services offered by us, sellers, affiliates, or logistic partners. Please note that your access to these products/services may be affected if you do not provide consent.
In our ongoing efforts to enhance our product and service offerings, we and our affiliates collect and analyse demographic and profile data regarding our users’ activities on our Platform. We use your IP address to identify and diagnose server issues and administer our Platform. Your IP address is also used to identify you and gather broad demographic information.
4.LINKS TO OTHER SITES:
Our Platform may include links to other websites or applications that might collect personal information about you. Please be aware that we are not responsible for the privacy practices or the content of those linked websites.
5.SECURITY MEASURES:
We maintain reasonable physical, electronic, and procedural safeguards to safeguard your information. When you access your account information, we use secure servers. Once your information is in our possession, we follow strict security protocols to protect it against unauthorized access. However, please be aware that when using the Platform, users accept the inherent security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure. As a result, certain inherent risks persist regarding the use of the Platform. Users are responsible for ensuring the security of their login and password information for their accounts.
6.CHOICE/OPT-OUT:
We provide all users with the option to opt out of receiving non-essential (promotional, marketing-related) communications after setting up an account with us. If you do not wish to receive promotional communications from us, please inform us via email at customercare info@vedkanaturalworld.com.
7.ADVERTISEMENTS ON PLATFORM:
We may engage third-party advertising companies to deliver ads when you visit our Platform. These companies may use information (excluding your name, address, email address, or telephone number) about your visits to this and other websites to provide ads about products and services of interest to you.
8.CHILDREN’S INFORMATION:
We do not intentionally request or collect personal information from individuals under the age of 18. Use of our Platform is only available to individuals who can legally enter into contracts under the Indian Contract Act, 1872. If you are under 18, you must use the Platform, application, or services under the supervision of a parent, legal guardian, or a responsible adult.
9.DATA RETENTION:
We retain your personal information in accordance with applicable laws, for a duration no longer than required for the purpose for which it was collected or as required by any applicable law. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, or if required by law or for other legitimate purposes. We may also continue to retain your data in anonymized form for analytical and research purposes.
10.YOUR CONSENT:
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information (including sensitive personal information) on the Platform in accordance with this Privacy Policy. If you disclose personal information about other people to us, you represent that you have the authority to do so and to allow us to use the information according to this Privacy Policy.
When you provide your personal information through the Platform or any partner platforms or establishments, you consent to us (including our corporate entities, affiliates, lending partners, technology partners, marketing channels, business partners, and other third parties) contacting you through SMS, instant messaging apps, calls, and/or email for the purposes specified in this Privacy Policy.
11.CHANGES TO THIS PRIVACY POLICY:
Please check our Privacy Policy periodically for updates. We may revise this Privacy Policy to reflect changes in our information practices. We will notify you of significant changes by indicating the date of our last policy update, posting a notice on our Platform, or sending an email when required by applicable law.
12.QUERIES:
If you have questions, issues, concerns, or complaints related to the collection or use of your personal information under this Privacy Policy, please contact us via the email address mentioned above.”